Legal
Privacy Policy
Effective Date: January 1, 2024 | Last Updated: March 1, 2026
GeoExpress Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics services and website.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, submit a contact form, or use our shipment tracking services. This may include your name, email address, phone number, postal address, and shipment details. We also automatically collect certain information when you use our services, including IP address, browser type, operating system, referring URLs, and pages visited.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our logistics services; process and track shipments; send transactional and service-related communications; respond to your comments and questions; send marketing communications (where permitted by law); monitor and analyze usage patterns; and comply with legal obligations.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with: carrier partners and logistics providers necessary to fulfill your shipments; service providers who assist in our operations (subject to confidentiality agreements); law enforcement or government authorities when required by law; and business successors in the event of a merger, acquisition, or sale of assets.
4. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Shipment records are typically retained for seven years for accounting and legal compliance purposes. You may request deletion of your personal data at any time, subject to applicable legal requirements.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and improve our services. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website.
6. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for data in transit, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you; correct inaccurate or incomplete information; request deletion of your personal information; object to or restrict certain processing activities; data portability; and withdraw consent where processing is based on consent. To exercise these rights, please contact us at [email protected].
8. International Transfers
As a global logistics company, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses approved by relevant data protection authorities.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team at: [email protected] | GeoExpress Logistics, 123 Logistics Way, Global City | We will respond to your inquiry within 30 days.